Privacy Policy

1. Introduction

CodeStack Web & IT Solutions ("CodeStack", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, and protected when you visit our website or submit information through our services and contact forms. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in two main ways: information you directly provide to us, and information collected automatically when you use our website.

Information You Provide

When you submit a project inquiry or contact us through our forms, we may collect the following information:

• Name
• Email address
• Phone / WhatsApp number (if provided)
• Business or organization name
• Project requirements, budget ranges, and timelines
• Existing website or reference URLs
• Any other information you voluntarily provide in your message

Automatically Collected Information

Depending on the analytics and security tools enabled on our platform, we may automatically collect certain non-personally identifiable information, such as:

• Browser type and device information
• IP address (for security and anti-spam purposes)
• Pages visited on our website and time spent
• General geographic location (country/city level)
• Referring websites or sources

3. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

• To respond to your project inquiries and provide quotes.
• To deeply understand your business requirements before starting a project.
• To provide, operate, and maintain our web development and IT services.
• To improve our website's user experience and analyze performance.
• To communicate with you regarding project updates, technical issues, or support.
• To maintain the security of our platform and prevent fraudulent submissions.

4. Cookies & Analytics

CodeStack may use cookies, local storage, or similar technologies to maintain website functionality, understand general website usage, and improve the user experience.

If we utilize analytics services (such as Google Analytics), these services may collect information about how visitors interact with the website to help us optimize our content and design. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Firebase & Third-Party Services

We build modern digital solutions and utilize robust infrastructure to support our website. Certain website functionalities may use Google Firebase services for secure database storage (Firestore), form submissions, hosting, or other application capabilities.

Data submitted through our project forms is securely routed to our database. We do not sell, rent, or trade your personal information to external third parties. We only share information with trusted third-party service providers (like Firebase or our email providers) strictly to operate our business and assist you.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. Our website uses SSL/HTTPS encryption to ensure data transmitted between your browser and our servers remains private.

However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as is reasonably necessary for the purposes for which it was collected. This includes the duration needed to provide our services, maintain business records, resolve disputes, or comply with applicable legal obligations.

8. Your Privacy Choices and Rights

Depending on your applicable local laws, you may have the right to:

• Request access to the personal information we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of your personal data, subject to certain legal exceptions.
• Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at the email address provided at the bottom of this policy.

9. Children's Privacy

Our website and services are intended for a general business audience. They are not intentionally designed to attract or collect personal information from children under the age of 13 (or applicable legal age in your jurisdiction) without appropriate parental authorization. If we become aware that we have collected personal data from a child, we will take steps to securely delete that information.

10. External Websites

Our website may contain links to external, third-party websites (such as client portfolios or social media platforms). CodeStack is not responsible for the privacy practices, tracking methods, or content of these external websites. We encourage you to review the privacy policies of any site you visit.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updated version will be published directly on this page with a revised "Last Updated" date at the top. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us: